Privacy Policy

What we collect

When you submit a service request through our booking form, we collect the information you provide: your business name, contact name, email address, phone number, and any details you include about the service you need. If you leave a review on our site, we collect your name, business name, and the text of your review.

We do not collect payment information through this website. Pricing and payment are handled directly between you and our team.

How we use it

We use the information you provide to:

• Respond to your service request and schedule service
• Follow up about your booking, quote, or any questions
• Maintain records of service history for your account
• Display approved reviews on our website

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Email communication

If you submit a booking request or leave a review, you may receive a follow-up email from our team at support@coastalclear.org. We send transactional emails only (confirmation, follow-up, updates about your request). We do not send unsolicited marketing email.

Data storage

Your information is stored in a secure database hosted in the United States. We retain service request data as long as it is needed to manage your account and service history. You can request that we delete your information at any time by emailing us.

Cookies and analytics

This site may use cookies for essential site functionality such as keeping you signed in to a staff account. We do not currently use third-party analytics or advertising cookies. If this changes, we will update this policy.

Your rights

You can ask us to access, correct, or delete any personal information we hold about you. Email us at support@coastalclear.org and we will respond within a reasonable timeframe.

Changes to this policy

We may update this privacy policy from time to time. Material changes will be reflected in the effective date at the top of this page. We encourage you to review it periodically.

Contact

Questions about privacy? Email us at support@coastalclear.org.